Summit FAQs

What are the types of passes and pricing available?

Summit passes and pricing can be found here.

When do registrations open?

Digital Health Summit 2025 ticket applications will open early March 2025. 

Where is the Summit venue?

The Summit will be held in the Oceania Room, Te Papa in Wellington.  

Can I share my pass with a colleague or swap name badges?

No. For security and health & safety reasons, badge swapping or sharing of passes is strictly forbidden.

I'm not sure if I meet the delegate criteria. Who do I ask?

Please email Georgie and tell her your job title, your organisation, what they do, and we will advise you.

I'm not sure if I am a current HiNZ member. Who do I ask?

Can I renew my membership during registration?

No – not this year. But you can always email Georgie and ask her to organise another year to be added to your membership and we will then send you a separate invoice for the membership renewal. Also note, if you register under the member pass and are NOT a member or your membership is expired, we will automatically invoice you separately for one years membership which must also be paid in full to attend the Summit.

Can I register under a member pass if my organisation is a HiNZ member?

Yes, but only if you meet the delegate criteria and are one of the 'named' members in your organisation's HiNZ membership account. To find out if you are or not, please email Georgie.

What if I need to cancel my ticket?

After 18 April 2025, registrations may be transferred to another person but CANNOT be cancelled. Payments made after 18 April 2025 are not refundable for any reason. Please refer to our terms & conditions.

Can I transfer my ticket to someone else?

After 18 April 2025, registrations may be transferred to another person but CANNOT be cancelled. A HiNZ member registration can only be transferred to another current HiNZ member. Non-member registrations can be transferred to anyone. After 16 May 2025, we will not be accepting substitution requests. 

Does my event registration invoice need to be paid in full before I can attend the Summit?

All outstanding invoices must be paid in full before 16 May 2025. If you arrive at the venue and there is a balance outstanding on your registration, you will be required to pay the full balance outstanding by credit card in order to attend the Summit. Please refer to our terms & conditions.

What if I cancel and then ask to reinstate my registration?

Please refer to our terms & conditions. Note: you cannot reinstate a registration after you cancel it.

What is the Summit dress code?

To make participating as comfortable as possible, the dress code for the Summit is smart casual. You are however welcome to dress as freely as you wish, respecting the venue’s dress code. HiNZ reserves the right to deny entry to guests wearing clothing items displaying offensive text and/or images. The dress code for the conference dinner is casual.

I'm a partner - how do I register my team?

You will be sent a unique link just for partners to register your team members. If this has not be sent to you, please email Georgie.

Can you tell me more about accessibility at Te Papa?

You can find out more about accessibility at Te Papa here.

I have a different question – who should I contact?

Please email Georgie and she can either answer your question or redirect to the appropriate team member.

Can partner staff share or swap name badges?

No. For security and health & safety reasons, badge swapping or sharing of passes is strictly forbidden.

As a partner, can I view a full delegate list?

No - for privacy reasons, this is not possible. However, if consent has been given on the day, you will receive a list of names and email addresses for those delegates who have sat at your table after the event.